Frequent Asked Questions

The ideal frequency for on-site chair massage depends on your company’s needs. Weekly, biweekly, or monthly visits can support ongoing employee wellness and allow teams to rotate participation throughout the month. Companies may also book chair massage four to five times a year for employee appreciation events, workplace celebrations, and other special occasions.

Cancellations Within 48 Hours: Payments are non-refundable. However, a credit equal to 30% of the booking amount may be applied toward a rescheduled event within one year.Weather-Related Cancellations: Events canceled due to inclement or unsafe weather may be rescheduled at no additional charge.Cancellations More Than 48 Hours in Advance: Eligible for up to a 70% refund, with the remaining 30% issued as a credit toward a future event within one year of the original booking.Cancellations by Zeni: If we cancel within 48 hours of your scheduled event, you will receive a full refund plus a 30% discount on your next booking.

We recommend booking at least 10 days in advance to secure availability. Last-minute bookings are not guaranteed, as our therapists may already be scheduled for other events.

Absolutely! We may also provide additional in-kind services, depending on availability.

Corporate chair massage is a convenient workplace wellness service that brings licensed massage therapists directly to offices and corporate events. Employees receive short, individual massage sessions while seated in specially designed massage chairs, without needing to change clothes. It's a practical way to incorporate relaxation and employee appreciation into the workday.

The number of people served depends on the session length. A massage therapist can typically accommodate approximately 10 guests per hour with 5-minute sessions, 5 guests per hour with 10-minute sessions, or 4 guests per hour with 15-minute sessions. Zeni helps determine the appropriate staffing and schedule based on your attendance and event duration.

Yes. Zeni Event Wellness Solutions coordinates professional on-site chair massage services across the United States through a network of licensed, insured massage therapists. We serve corporate offices, conferences, employee appreciation events, health fairs, and other workplace wellness events in major cities and surrounding communities nationwide.

Yes. Zeni offers recurring corporate wellness programs for businesses interested in providing regular chair massage services. Companies can schedule visits weekly, monthly, or at other preferred intervals, with a two-hour minimum per therapist visit. Recurring services make workplace wellness a consistent part of the employee experience.

Workplace chair massage gives employees an opportunity to relax, take a meaningful break, and address everyday muscular tension. It also demonstrates employee appreciation and supports a workplace culture that values well-being. Chair massage can complement broader employee wellness and stress-management initiatives.

Not necessarily. Zeni provides a digital guest scheduling system with consent forms, allowing employees to reserve massage appointments before an event. We can also accommodate walk-up events using a printed sign-in and consent sheet when appropriate. The best option depends on your event's format and attendance.

Each massage chair requires approximately 5 feet by 5 feet of space. A quiet, accessible area within your office, conference venue, or event space is ideal. Zeni can help determine how many massage stations are appropriate based on your available space and expected attendance.

Absolutely. On-site chair massage is a popular addition to employee appreciation days, staff recognition celebrations, workplace wellness weeks, and company milestones. Zeni coordinates the therapists, equipment, and guest scheduling so employers can focus on their teams and the event itself.

Yes. Zeni provides professional chair massage for conferences, conventions, trade shows, and exhibitor wellness booths. Short massage sessions can attract attendees to a vendor booth, create opportunities for networking, and offer guests a relaxing break during busy events.

Yes. Zeni specializes in coordinating on-site massage services for businesses with multiple locations nationwide. Instead of arranging separate providers in every city, companies can work with Zeni to coordinate staffing, scheduling, and wellness experiences across their offices.

Zeni provides licensed, insured massage therapists, professional massage chairs, equipment, supplies, travel, and event coordination. We also offer digital guest scheduling with consent forms and a customized printable event flyer featuring a QR code and sign-up link. Pricing is all-inclusive, except for applicable parking reimbursement.

Chair massage can provide employees with a short relaxation break and may help reduce perceived stress and muscular tension. While massage is not a replacement for medical care or organizational stress-management practices, it can be a useful addition to an employer's workplace wellness program.

Booking with Zeni is simple. Share your event date, location, preferred schedule, and estimated number of participants. We'll recommend a chair massage plan based on your needs and provide a customized quote. Once the booking requirements are completed, Zeni coordinates the therapists and event details.